Shipping Policy

We work hard to prepare and deliver every order as efficiently as possible. This page explains how shipping works, including processing times, delivery estimates, tracking details, and what to do if you need assistance.

Standard Shipping

Every order shipped within the United States includes free standard shipping. There are no minimum purchase requirements or promotional codes needed to receive this benefit.

Processing Your Order

Before an order is handed over to the shipping carrier, it is carefully reviewed, packed, and prepared for dispatch.

  • Orders placed before 5:00 PM (GMT-4) enter processing on the same business day.
  • Most orders are processed within 0–2 business days (Monday to Friday).
  • Processing may take a little longer during periods of increased order volume.

Estimated Delivery

  • Transit time for most U.S. deliveries is approximately 6–10 business days (Monday to Friday).
  • Delivery dates are estimates and may vary depending on weather, carrier operations, or local service conditions.

Tracking Your Shipment

You'll receive an order confirmation shortly after your purchase is completed. When your package is shipped, we'll send a second email with your tracking information.

Please note that tracking updates are not always available immediately. Carrier systems may require up to 48 hours to display the first tracking event after the shipment has been dispatched.

Delivery Partners

Your package may be shipped through one of our available carrier partners based on your delivery location and service availability, including:

  • USPS
  • UPS
  • DHL
  • Additional regional delivery providers when applicable

Updating or Canceling an Order

If you need to update your shipping address, correct order information, or request a cancellation, please contact us as soon as possible at support@zalleda.com.

We can review requests only before fulfillment has started. Once an order has entered the shipping process, changes or cancellations may no longer be possible.

Received the Wrong or Damaged Item?

If your order arrives damaged, defective, or different from what you expected, contact our support team so we can review the issue.

When reaching out, please include:

  1. Your order number.
  2. A brief explanation of the issue.
  3. Photos showing the item and its original packaging.

After reviewing the information provided, we'll determine the most suitable resolution based on your order and the circumstances.

Contact Us

Email: support@zalleda.com
Phone: +12016800338

Support Schedule

  1. Business Days: Monday – Friday
  2. Business Hours: 8:00 AM – 5:00 PM (GMT-4)
  3. Email Replies: Within 24 business hours

Business Details

Store Name: Zalleda

Business Address
517 Obie Sue Ave
Worland WY 82401
United States

Warehouse Address
Kerspelstraat 53
3641 JT Mijdrecht
Netherlands