Privacy Policy
This Privacy Policy explains how Zalleda collects, uses, stores, and shares information when you visit our website, place an order, or communicate with our team.
Information We Receive
Information may be provided directly by you during normal interactions with our store or collected automatically through standard website technologies.
Examples of information you may provide include:
- Name and contact information.
- Billing and delivery details.
- Order history and transaction records.
- Messages sent to customer support.
- Payment details required to complete a purchase.
We may also collect technical information such as your browser type, device details, operating system, IP address, and general website activity.
How Your Information Is Used
The information collected supports the operation of our online store and related services.
- Process orders and payments.
- Arrange shipment and delivery.
- Send order confirmations and tracking updates.
- Review return, refund, or exchange requests.
- Respond to customer inquiries.
- Monitor website performance and usage trends.
- Maintain and improve our online store.
From time to time, promotional emails or store announcements may be sent. You may stop receiving these communications by using the unsubscribe option included in the email.
Cookies
Our website uses cookies and similar technologies to support normal website operation and collect general usage information.
Cookies may be used to:
- Remember website preferences.
- Support core website features.
- Measure visitor activity.
- Improve website navigation.
Most browsers provide options for managing or removing cookies. Limiting cookies may affect certain website features.
Service Providers
We work with third-party providers that assist with payment processing, website hosting, analytics, shipping, and order fulfillment.
These providers receive only the information required to perform their services. Any external websites or services operate according to their own privacy policies.
Information Protection
We use reasonable administrative and technical measures intended to help protect customer information.
These measures may include:
- Protected hosting environments.
- Encrypted data transmission where applicable.
- Limited access to sensitive information.
Although we apply appropriate safeguards, no internet-based system can guarantee complete protection in every situation.
Information Sharing
Information may be shared only when required to support business operations or satisfy legal obligations.
This may include:
- Meeting legal or regulatory requirements.
- Responding to lawful requests from authorities.
- Protecting customer interests, business operations, or legal rights.
Shopify Platform
Zalleda uses Shopify Inc. to operate this online store and process transactions.
Shopify applies industry-standard practices for transaction processing and payment protection.
Key information includes:
- Payment information is encrypted during transmission.
- Information is retained only as required for operational and legal purposes.
- Shopify maintains its own privacy and security policies.
For additional details, please review Shopify's official documents:
Your Acceptance
By using this website or placing an order, you acknowledge the practices described in this Privacy Policy.
If you have questions regarding this policy or your personal information, please contact us at support@zalleda.com.